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Moving Beyond Social Listening: Using Social Intelligence to Power Data-Driven Decisions

By Alex Giorgi - Freedata Labs, David Clark - SDL, Jo Roberts - Bizibl, Valeria Severini - Freedata Labs

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Recipe for Success: How Pizza Hut use customer behaviour to create a unique online experience

By Noelle McElhatton - Bizibl, Phillip Clement - SDL, Steve Ash - Pizza Hut

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Social ROI: Measuring the Value of Social to your Business

By Antony Mayfield - Brilliant Noise, Marc Blinder - Adobe

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The Virtual Presenter's Handbook

By Citrix

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Connect & Engage: Omni-Channel CXM in 2013

By SDL

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The Six Essentials Of Ratings And Reviews

By Reevoo

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The New Social Purchase Journey: A Guide For Manufacturers And Dealers

By Reevoo

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Social Content and SEO: How Online Businesses Can Build Traffic and Conversions with User Generated Content

By Reevoo

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Big Data Evolution

By Acxiom

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The Modern Marketers Guide to Connected Customer Journeys

By Abdul Hamid Ebrahim - Oracle Marketing Cloud, Noelle McElhatton - Bizibl

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Understand your Customers: Leveraging Insight for Optimal Customer Experience

By James Lawson - Bizibl, Will Cook - Autonomy, HP Autonomy

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Kill The Chaos of Campaign Management

By Bryan Nielson, Jo Roberts - Bizibl, Workfront

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