Autumn 2021 Customer Engagement Report

White Paper
Two women, dressed in fitness apparel, running, along a pavement, with a tree in the foreground, with a spotlight shone on them

Operationalizing Data to Power In-the-Moment Experiences.

It’s no surprise that the fast-paced digital-first customer expectations that erupted from last year’s events are here to stay. The most captivating experiences from brands have quickly become the new customer expectations going forward. This report discusses our findings and insights that reveal how brands can succeed by collecting and organizing the right data to power use cases and activating them in their marketing strategies.

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