Customer Experience - A Strategic Priority for Retailers and Brands

White Paper
Happy customer with phone and tablet

Customer experience is what customers live, perceive and feel. It's a journey, made up of many different paths. 73% of all people point to customer experience as an important factor in their purchasing decisions.

In iAdvize's latest white paper, they define what a global and positive customer experience means, discuss its strategic importance for your whole company and give you tips on how to prioritise and develop a premium customer experience strategy.

Download the paper to find out how prioritising customer experience increases customer loyalty by 92%, uplifts revenue by 84% and generates 79% of cost savings.

Get the download

Below is an excerpt of "Customer Experience - A Strategic Priority for Retailers and Brands". To get your free download, and unlimited access to the whole of bizibl.com, simply log in or join free.

download

Want more like this?

Want more like this?

Insight delivered to your inbox

Keep up to date with our free email. Hand picked whitepapers and posts from our blog, as well as exclusive videos and webinar invitations keep our Users one step ahead.

By clicking 'SIGN UP', you agree to our Terms of Use and Privacy Policy

side image splash

By clicking 'SIGN UP', you agree to our Terms of Use and Privacy Policy